With so much uncertainty around the world right now, it’s normal to be feeling cautious about making travel plans in the near future. And yet, your wanderlust is calling you to make plans that give you something to look forward to, especially in light of so many races and large-scale events being cancelled. We understand that right now, a small group trail running and wellness retreat can serve as a safe way to satisfy your desire for connection and support while doing something to lower your stress and inspire your running routine.
To address any lingering concerns or hesitation you have about booking a retreat during these uncertain times, we’re pleased to offer you a new Flexible Booking Policy gives you total peace of mind so you can confidently book your next trip with Run Wild Retreats + Wellness while eliminating any risk. We now offer two flexible booking options at no extra charge, which you can choose from when making your booking. We are pleased to have found ways to reduce your risk when booking a new retreat with us. Here’s what you can expect:
Our deposit amounts for 2020 international retreats have reduced from $900 to $500 USD.
Deposits for 2020 domestic (within the U.S.) retreats have reduced from $600 to $300 USD.
Delayed Balance Payment Deadlines
To provide you with more time to make travel decisions, we have pushed back the final payment schedule for certain retreats, and may do the same for more retreats depending on how things progress with Covid-19. You’ll see the balance payment dates for specific retreats on that retreat’s information page. We have pushed these back as far as possible to give you more flexibility in finalizing your travel plans, typically six to eight weeks prior to departure, rather than three to four months.
Alternate Dates If the Retreat is Rescheduled
If the retreat doesn’t proceed as scheduled in 2020, we will automatically transfer your payment(s) to the retreat’s alternate dates as posted on the retreat’s information page on this website. If you are unable to attend the alternate retreat dates, you may transfer to a different retreat altogether, keep your payment on file as credit (that never expires).
Free Booking Transfer if You Choose Not to Travel (after paying a deposit)
You may decide not to proceed with your retreat booking until the date that your balance payment is due (typically six or eight weeks before departure). You have the option to:
Option 1: transfer your deposit to a different retreat date and/or destination (and waiving the $100 retreat deposit transfer fee).
Option 2: put your deposit on account as credit with us and no expiration date. If you paid in full for a retreat and put your payment on account as credit, you’ll receive an additional $100 in Retreat Rewards (credit)*.
Free Booking Transfer if You Choose Not to Travel (after paying in Full)
Option 1: Transfer your payment to a different retreat date and/or destination (and waiving the $100 retreat deposit transfer fee) until six to eight weeks (depending on the destination) before the retreat begins. We will refund you the difference in price of the retreat if the new retreats costs less than the one you had booked originally, or invoice you the difference if it is higher.
Option 2: Put your payment on account as credit with us and no expiration date. If you paid in full for a retreat and put your payment on account as credit, you’ll receive an additional $100 in Retreat Rewards (credit)*.
Option 3: Receive a refund less a cancellation fee ($500 for international retreats; $300 for domestic/U.S. retreats) until six to eight weeks (depending on the destination) before the retreat begins. If you choose this option, you will also receive $100 in Retreat Rewards* that you may use towards a future booking with us. After this deadline, refunds are not available unless we cancel or postpone the retreat due to unsafe travel conditions.
Implemented New Safety Measures
While runners’ safety and well being has always been our top priority, as we considered the new realities of travel in a Covid-19 world, we asked ourselves what more we could do support you. Click here to read our new safety measures.
We Are Here to Help You
As we’ve learned over the past few weeks, what makes sense today may not make sense tomorrow. Please understand that we reserve the right to change these policies without prior notice due to this very fluid and unpredictable situation. Our commitment to supporting you as a runner has not changed. Our team remains passionate about creating exceptional trail running retreats for you. We are also as committed to our international guide network, who rely on our business to support their families.
Our retreat travel specialists look forward to the opportunity to help you book your trail running retreat. Registration for spring 2021 retreats is already open! You can reach us at email@example.com should you need any assistance. Our office hours are Monday through Friday, 9 am to 5 pm.
Run well, be well,
Founder & CEO, Run Wild Retreats Inc.